How Krtya Technologies Helped RIW Software Technology Scale Operations with Global Capability Center

Customer Story: How Krtya Technologies Helped RIW Software Technology Scale Operations with Global Capability Center

Rahmqvist Group, the parent company of RIW Software Technology, is a renowned provider of office products to companies across Sweden. Known for its customer-oriented and accessible solutions, RIW Software Technology was poised for growth but faced significant challenges in scaling operations with limited local resources.

Challenges

Partnering

Implementation

Transformation

Partnership for future

The Challenge

With a vision to expand their product offerings, RIW Software Technology struggled to source skilled resources locally. Building a comprehensive team to handle project management, product architecture, development, QA, marketing, and customer support proved to be a daunting task. The inability to scale operations quickly was holding the company back from achieving its growth potential.

Partnering with Krtya Technologies

RIW Software Technology turned to Krtya Technologies for its expertise in establishing Global Capability Centers. Krtya’s solution involved building a dedicated offshore team in India, tailored to RIW’s unique requirements. The partnership began with assembling a full-spectrum team, including roles for project management, product architecture, development, quality assurance, marketing, and customer support.

Implementation

Krtya’s experienced management team worked closely with RIW to identify and onboard resources that matched their exact needs. Leveraging Krtya’s state-of-the-art infrastructure and streamlined processes, RIW was able to seamlessly integrate the offshore team into its operations. The slight timezone difference made collaboration during Sweden’s working hours both practical and efficient.

The Transformation

The results were transformative for RIW Software Technology:

Cost Savings: By outsourcing to Krtya, RIW was able to save 50% on payroll costs.
Rapid Scaling: The offshore model enabled the company to scale its team quickly, supporting new product development and business growth.
Improved Communication: The combination of Krtya’s advanced infrastructure and near-real-time collaboration ensured smooth communication and operational efficiency.

"It was a big decision for us to go abroad for programming skills. After finding Krtya Software Development and the team behind, we are very confident to get the work done. We have a really good dialogue, and communication is working very well. We hope to have a long business relationship together."

Joakim Linnarsson

CEO of RIW Software Technology

A Partnership for the Future

This collaboration has not only helped RIW Software Technology overcome its initial challenges but also positioned the company for sustained growth and innovation. With the support of Krtya Technologies, RIW continues to build its legacy as a leader in customer-centric office solutions.

Krtya Technologies is proud to be a trusted partner in RIW Software Technology’s journey, proving that global partnerships can deliver exceptional value and transformative results.